How to Open a Pepper Lunch Franchise: Your Step-by-Step Roadmap

The path from interested investor to Pepper Lunch grand opening is clear, supported, and faster than you might expect. Paul Tran, a current 6-unit franchisee, went from signing his development agreement to welcoming guests through his doors in just five months. Here's the roadmap every Pepper Lunch franchisee follows.

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  1. Click “Get Started” Today

    Click the Get Started button to be taken to our official franchise portal. There, you'll learn more about Pepper Lunch and complete a short form to tell us who you are, what markets interest you, and how many units you're considering. Our franchise development team personally reviews every submission and responds within 48 business hours. This is not an automated sequence, it is a real conversation.

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  2. Introductory Call — Getting to Know Each Other

    A 30–45 minute call with our franchise development team. We'll share more about the brand, the unit economics, available territories, and the current development pipeline. You'll have the opportunity to ask every question you have. No pressure — this is a mutual evaluation.

  3. Receive and Review the FDD

    Qualified candidates receive Pepper Lunch's Franchise Disclosure Document (FDD). We strongly encourage you to review it with a franchise attorney and a financial advisor. The FDD contains everything you legally need to make an informed franchise decision — including Item 19 financial performance data, franchisee contact information, and all fees.

  4. Discovery Day — See It, Feel It, Believe It

    Discovery Day is your opportunity to visit a Pepper Lunch location, experience the brand as a customer, meet the North American corporate team in person, and ask every remaining question before you commit. Most franchisees say Discovery Day is when they went from interested to certain.

  5. Sign Your Franchise Agreement — Lock In Your Territory

    Once both parties are ready, you sign your franchise agreement and development schedule. Your territories are now exclusive. No other operator can develop your market while you're building it. The clock starts — and so does the support.

  6. Expert Guidance to Launch Your Pepper Lunch

    Your assigned support team goes to work alongside you. Training begins for you and your key management team. Our real estate team assists with site identification and lease negotiation. Approved vendors are engaged for build-out. Every step has a Pepper Lunch team member accountable for helping you move forward.

  7. Grand Opening — Your Team Is On-Site

    Pepper Lunch's opening support team travels to your location for your first week. They are on the floor, coaching your team, managing the flow, and making sure your grand opening creates the buzz it deserves. From here, you're a Pepper Lunch franchisee — with the full system behind you.

Ready To Open Your Own Pepper Lunch Location? Claim your territory today!

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Pepper Lunch Franchise | How to Get Started
Hot Palette America
2945 Townsgate Road Suite 200
Westlake Village, CA 91361
*As reported in the 2026 Franchise Disclosure Document
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This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. The franchisor, Hot Palette America - Hot Palette America is located at 609 Deep Valley Drive Suite 358, Rolling Hills Estates, CA 90274. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.

Franchise offerings are made by Franchise Disclosure Document only.
In New York, an offering of a franchise can only be made by a prospectus that has been previously filed and registered with the Department of Law of the State of New York. The application for registration of an offering prospectus or the acceptance and filing thereof by the Department of Law as required by the New York law does not constitute approval of the offering or the sale of such franchise by the Department of Law or the attorney general of New York.

THIS FRANCHISE HAS BEEN REGISTERED UNDER THE FRANCHISE INVESTMENT LAW OF THE STATE OF CALIFORNIA. SUCH REGISTRATION DOES NOT CONSTITUTE APPROVAL, RECOMMENDATION, OR ENDORSEMENT BY THE COMMISSIONER OF CORPORATIONS NOR A FINDING BY THE COMMISSIONER THAT THE INFORMATION PROVIDED HEREIN IS TRUE, COMPLETE, AND NOT MISLEADING.